Session Information & Terms & Conditions 

The Ts & Cs 

Cancellations: 
My terms of business are appointments cancelled with less that 24 hours notice are chargeable.  Last minute cancellations impact small businesses, as they cannot be filled.  Please do not be offended if payment for short notice cancellation or missed appointments is taken. Confirming your booking is agreement of these terms.

Block Sessions: 
Pilates & Treatment - I provide the option to purchase blocks of 3 or 5 sessions at lower rates than a single session. These have an expiry of 6 and 10 weeks respectively. 
If I need to cancel your appointment for any reason I will increase the expiry date accordingly. 

Communication: 
I aim to respond to calls/messages/emails as promptly as I can.  When I am with clients I will try to confirm I’ve received your message, and give you an idea of when I will be able to fully reply.  
Unless time sensitive, I will respond to evening or weekend communications during the next working day. 

Payment: 
All sessions require payment at the time of booking. Payment is required to confirm your appointment. 
Please see Work With Me for my rates.  
I will send you a payment link with your session confirmation - your payment is an agreement of these terms.  

Health Screening & Informed Consent Form:
This form must be completed and signed before your first class or appointment. Please click the link below to complete the form:
*HEALTH SCREENING & INFORMED CONSENT FORM*

Getting to Me:

In person appointments:
Address : Polruan, Oakley Wood, Benson, South Oxfordshire OX10 6QG
The postcode isn't always accurate, so what3words will help you to find me:
what3words address: ///exist.probe.dumpling
https://w3w.co/exist.probe.dumpling 

The short driveway off the main road is between the properties The Hillside and The Cherries.  The driveway is in the middle of a long beech hedge, and on the left side of the road if approaching from Henley direction.

Parking: 
There is onsite parking.

Bus:
The No. 33 Bus stops outside The Cherries less than a minutes walk away. It connects us with Henley, Wallingford, Didcot and Abingdon. 

Train:
Didcot Parkway is served by the No. 33 Bus and has direct connections to London Paddington in around 40 mins.

I would be grateful that you arrive promptly, but not too early for your appointment as I may be working with another client.